NEED HELP?

Submit your questions and we will be happy to answer them

Here are some tips, to help Us handle your requests as soon as possible.

No send multiple emails with the same problem. This will not result in shorter response times.
No ask about Level 2 or Level 3 checks. We have released Level access within 48 hours.
Before sending us emails with your questions, no please stop checking our manuals for each procedure.

If none of the above applies to you, send us an email and remember:

Include all relevant details in your email: transaction ID, currency type, transaction amount and date.
Be polite to the support team, we do not tolerate abuses against the team, they are working to resolve your issue as soon as possible.
Our maximum response time is up to 24 hours.